Prior to the implementation of new solutions, employees who wanted to order specific goods (e.g. a new laptop, pencils, etc.) had to send an e-mail to their superiors asking for acceptance. If such an order was approved, a similar e-mail had to be sent to the administration with a detailed description of products. This procedure took a lot of time and there were frequent errors in orders. This procedure was complicated and it required a lot of time and additional resources.
Within this context, the company’s aim was to replace the current system with the new transparent solution which was to ensure better control over the shopping process and to be available from the level of any mobile device.