360° Excellence
on Sales & Service Performance Management

360° Excellence
on Sales & Service Performance Management

Apollogic
SAP Partner

In the world of digital transformation your customer has more control over the buying process than ever before and expects excellent service experience. The sales department is involved only at the very end of the process, thus failing to utilize its potential fully and consequently leading to a lost sale. It is therefore essential to have full insight into the customer’s behavior and interactions with your brand at every stage of sales and customer service process.

With the 360° Excellence on Sales & Service Performance
Management
, solution, Apollogic in 8 weeks will allow you to achieve digital automation, sales process and customer care improvement, thanks to which you will be able to respond to the needs of your customers faster and with more accuracy at every stage of the customer experience journey.

Key benefits:

Shop and approve from an app

Sell anytime,
anywhere, on any device

Get the access to the biggest supplier base on the market

Easy, instant access to ERP, back-office real-time data

Simplify document flow including invoicing

Increase chances of goal winning with predictive analytics

Limit deployment costs thanks to fast 12-week go live

Faster business development, intelligent lead scoring and opportunity forecastsing

Access to 360° customer view, sales & service data

Automate your procurement processes go fully digital

Faster ticket solving increased support team performance, excellent customer expierence

multiple devices

Sell anytime, anywhere, on any device

intelligence

Easy, instant access to ERP, back-office real-time data

logic

Increase chances of goal winning with predictive analytics

money

Faster business development, intelligent lead scoring and opportunity forecastsing

incomes

Access to 360° customer view, sales & service data

documents

Faster ticket solving increased support team performance, excellent customer expierence

Choose the best package
depending on the size and needs of your company, optimize your
business processes with Apollogic, increase sales and customer
service efficiency

Choose
the best package
depending on the size and needs of your company, optimize your
business processes with Apollogic, increase sales and customer
service efficiency

Sales Performance Management +

Key features:
  • •  Customer and Contacts Management
  • •  Lead & Opportunity Management
  • •  Opportunities Forecast and Pipeline Management
  • •  Sales Rep Activities & Visit Management 
  • •  Quote and Order Management
  • •  Approval & Workflow Management
  • •  Sales Team Collaboration and Feeds
  • •  Email Integration (outbound)

Implementation: 8-12 weeks
Price: 35 000-55 000 EUR

Sales Performance
& Customer Service
Management +

Key features:
  • •  Sales Rep Route Planning and Execution
  • •  Customer Service Tickets Automation
  • •  Surveys Management
  • •  SAP ERP Integration (Reports, Analysis, Dashboards)
  • •  SAP Analytics Cloud Integration (reports, analysis, dashboards)
  • •  Predefined reports for your Industry
  • •  System extensions with SAP Cloud Applications Studio (SDK)

Implementation: 12-16 weeks
Price: 45 000-65 000 EUR

Excellence on Sales & Customer Service Management +

Key features:
  • •  Contract Management
  • •  SLA Management
  • •  Client Installed Base
  • •  Service Time Recording Management
  • •  Integration with existing Contact Center (e-mail, chat, CTI, phone)
  • •  Email Integration (outbound & inbound) 

Implementation: 14-20 weeks
Price: 55 000-70 000 EUR

+

Depending on business needs

Package extension:

  • • SAP CPQ (Configure Price Quote & Proposals)*
  • • SAP Sales Rep Commission Management*
  • • SAP REX (Retail Execution Management)*
  • • SAP FSM (Field Service Management)*
  • • SAP Contact Center*
  • • SAP CRM*

Package extension:

  • SAP CPQ (Configure Price Quote & Proposals)*
  • SAP Sales Rep Commission Management*
  • SAP REX (Retail Execution Management)*
  • • SAP FSM (Field Service Management)*
  • • SAP Contact Center*
  • • SAP CRM*

*requires additional estimation

Contact us!

Apollogic Sp. z o.o.
Rubież 46, 61-612 Poznań, Poland
www.apollogic.com

Tomasz Radomski

Tomasz Radomski
Sales Director

+48 534 396 534
[email protected]com

Apollogic Sp. z o.o.
Rubież 46, 61-612 Poznań, Poland
www.apollogic.com

Tomasz Radomski

Tomasz Radomski
Sales Director

+48 534 396 534
[email protected]