The Service Desk application is a tool for managing requests and tasks within an organisation.
It is designed to streamline the request handling process, improve communication between employees and the IT team and ensure that issues are resolved quickly and efficiently.
The Service Desk application significantly improves the efficiency and quality of call handling, supports task management and enables better organisation of work in the IT department. It enables employees to count on fast and professional support, which translates into greater job satisfaction and improved productivity for the entire organisation.