20 Oct SAP Customer Experience Live 2020 Overview Facing the global crisis, organizations have intensified their activities and taken further steps on the way to digital transformation, adapting their business models to customers' expectations. Proactive communication, flexibility, and timeliness have become key to establishing long-term relationships based on trust. We discussed the art of building unique customer experiences during the virtual SAP Customer Experience Live 2020 conference. 5 min
31 Oct SAP Field Service Management expands the SAP CX portfolio SAP FSM takes customer service to the next level. Discover a tool that improves the processes of reporting failures, handling requests and order execution. 3 min
