20 Oct SAP Customer Experience Live 2020 Overview Facing the global crisis, organizations have intensified their activities and taken further steps on the way to digital transformation, adapting their business models to customers' expectations. Proactive communication, flexibility, and timeliness have become key to establishing long-term relationships based on trust. We discussed the art of building unique customer experiences during the virtual SAP Customer Experience Live 2020 conference. 5 min
18 Sep SAP Customer Experience Suite – 7 frequently asked questions The customer-oriented SAP C/4HANA solution set brings marketing, sales, customer service, e-commerce, and consumer data protection into the digital age. The next generation of CRM aims to move from a transactional model that focuses on the organization's goals at the center to a model that focuses on the customer. Discover SAP's most prominent development initiative in recent years. 5 min
28 Aug Tools and applications that will improve SAP Marketing Cloud in 2019 SAP Marketing Cloud supports marketers in a deep understanding of consumer needs. Learn more about recently announced tools and applications that will help you run personalized campaigns. 3 min
