SAP DRC and KSeF reporting — what happens after implementation?

In recent months, the topic of the Krajowy System e-Faktur (KSeF) has taken center stage on the agendas of many companies and IT teams in Poland. The obligation to report sales invoices electronically to a central government system has forced businesses not only to adapt their processes but also to implement new technological solutions. One of the tools introduced to address these needs is SAP Document and Reporting Compliance (SAP DRC).

The first SAP DRC implementations have already been completed, and systems are now prepared for the upcoming mandatory reporting of sales invoices to KSeF. However, this is just the beginning. Following implementation, companies will enter a critical phase — maintaining and developing the system in a world of constantly evolving legal regulations.

Maintaining SAP DRC — what does it involve?

The maintenance of SAP DRC primarily covers two key areas:

• Responding to errors during invoice submission — this includes the prompt identification and resolution of technical issues, as well as providing support to end users.

• Monitoring legal changes and related solution updates — regular review of regulatory updates and ensuring the system is adjusted to meet new legal requirements.

What can SAP DRC support look like?

The scope of post-implementation support can be flexibly tailored to the specific needs of each organization. Standard support services typically include:

• Receiving, verifying, and analyzing customer tickets related to SAP DRC as part of second-line support.

• Investigating issues, reviewing available SAP Notes, and following the vendor’s recommendations.

• Fixing problems and supporting acceptance testing for implemented corrections.

For companies looking to minimize the risk of downtime and issues caused by non-compliance with the latest regulations, it’s worth considering an extended support package. This could include proactive monitoring of updates published by SAP AG related to KSeF legal changes, ensuring the system is always ready for upcoming regulatory requirements.

Summary

Implementing SAP DRC is an important step toward legal compliance and the digitalization of invoicing processes. However, the real challenge lies in keeping the system running smoothly and responding quickly to changes in a fast-evolving regulatory environment.