How mixed reality can transform customer experiences? Discover myHoloMate

The dynamic development of new technologies changes both the face of business and the way we work. Today’s consumers, who have a wide range of possibilities to choose how and where to buy products, smoothly move between different trade channels. It is no different for sales professionals who must use the latest technology in their daily work and accompany customers at every stage of the shopping path to meet recipients’ growing needs.

Technology streamlining sales processes

A sales specialist’s role is inextricably linked to frequent business trips, numerous meetings with clients and contractors – including those taking place in virtual space. In the case of representatives of the retail sector, an essential part of the activity is visiting wholesalers and stores. To be able to meet the requirements and perform all the planned tasks on time, sales professionals need reliable tools to organize their daily activities, which will allow them to focus on achieving strategic goals.

In an ever-evolving business environment, the importance of technologies supporting innovation and mobile working styles is growing. Such a solution is the myHoloMate product, which, using AI on Azure, combines the most important functionalities of a CRM system with the incredible possibilities offered by Microsoft HoloLens 2 mixed reality glasses. myHoloMate was created as a response to the information overload that makes it difficult to prioritize tasks and make decisions. The solution from Apollogic speeds up routine tasks by reducing the amount of text and converting important information into holograms.

New level of sales automation

What operations can be performed with myHoloMate? The speech recognition system enriched with artificial intelligence algorithms allows you to find the most important information immediately. The sales specialists have the opportunity to check the list of tasks to be performed on a given day and plan meetings via application. After each interaction with the customer, the salesman can record a voice note with just a few gestures, which will be transformed into text in real-time and assigned to the customer’s profile. The solution supports remote work and facilitates the completion of tasks during business trips through a permanent connection to SAP S/4HANA. Activities performed with myHoloMate are saved in the cloud with the possibility of their further restoring on your desktop. The application also enables videoconferencing, displaying data from the CRM system, order processing, and many other activities.

myHoloMate is designed for professionals who are in constant contact with their customers and want to reduce the number of electronic devices they use while working. The traditional way of carrying out daily tasks using multiple devices at the same time is replaced by modern equipment from Microsoft controlled by gestures and voice commands. HoloLens 2 mixed reality glasses place holographic projections in the real world and allow users to interact with virtual objects. Thanks to the continuously developed solution from Apollogic, key account managers and sales directors can more efficiently control all activities related to business processes.